Parent Stories
Hannah -
Brilliant service, my son had a tongue tie pointed out at the hospital but the waiting list on the NHS was a few months, I rang and booked an appointment here for when he was two weeks. The whole process was over and done very quickly and I was surprised my son wasn’t in any pain and latched on after it was done no trouble. It’s been two weeks after and he’s feeding great and can now poke his tongue fully out (he had a posterior tongue tie) I’m really grateful this service is available as we were both suffering during feeds and he was very unsettled. He’s gained weight and I’ve managed to stay breastfeeding with no pain. Also it’s going to help him in the future which is what I was worried about. Would recommend to anyone!
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Erica -
A great experience from beginning to end. We were offered an appointment within a week, the consultation was amazing, very informative and the procedure was done in seconds. Thank you.
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Holly -
Brilliant service from a really helpful and friendly team. Would highly recommend! We went to INFANTTS with our week old little girl after she had issues latching on whilst breastfeeding. We rang up on Friday and were able to get an appointment for the next day. The clinic was very clean and modern. The team were really helpful and answered all of our questions. It was a quick procedure but we didn’t feel rushed. I’m really glad we chose to go with INFANTTS.
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Taylor -
We visited INFANTTS today to get our baby’s tongue-tie divided. Sarah was amazing so kind and knowledgeable! Contacted many clinics and ended up going with INFANTTS due to Sarah’s background. Glad we did as she was lovely. Would recommend and return if needed in future
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Leigh -
‘Cannot thank Helen and Sarah enough for all their help with my little boy, I had fought with doctors and nurses from birth to have his tongue tie sorted, because I was not breastfeeding I was refused the help from the NHS, however, we still faced many issues with feeding, he was diagnosed with reflux and put on medication and had to have his milk thickened, he also struggled with moving food around his mouth when I began to wean him and could not hold a dummy in for even a second (we had to hold this for him).I was point blank refused any help because he was bottle fed. After doing my research I found INFANTTS and contacted them immediately, I was contacted the same morning by Helen and booked in the for the following Wednesday. We met Sarah on the day who confirmed he was 100% tongue tied and for the first time in 6 months I felt like I was being heard, she told me all the issues we had were common and we decided to go ahead with the procedure. I honestly feel like I have got a different baby, we no longer dread feeding him and as a result no more medication for reflux or milk thickener and he is just getting the hang of holding his dummy in. I honestly cannot thank the girls enough, I only wish I had found them sooner’ x
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Victoria -
‘Hassle-free, easy booking system with great appointment availability. Being able to access quick assessment and same-appointment treatment was fantastic and I received lots of advice regarding feeding techniques. Appointment included a telephone follow-up and I felt fully supported. I would definitely recommend the clinic!’
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Gem -
‘I can't recommend INFANTTS enough! After weeks of stress and upset from both myself and my bottle fed 4 month old. I realised that going through the NHS would take too long, especially with my son being 4 months old and quite a big lad. I found INFANTTS on the internet and got in touch on Thursday and we had our appointment the following Wednesday! So quick and so informative. Making me feel totally at ease about the potential procedure. And also to be listened to and taken seriously was great! The procedure was over and done with in no time. The staff were amazing with him. The change in my sons feeding is unbelievable! Just amazing and i really can't thank the staff enough for helping my son. ‘
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Elizabeth -
‘Our 7 day old son was severally tongue-tied, not feeding well and very frustrated and upset. Next available appointment through the NHS was Oct. INFANTTS were extremely helpful, organised and provided all the information up front for us to make a informed decision to go private. Procedure was very quick and baby slept right through. Great aftercare and support for breastfeeding. Highly recommended!!’
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Lauren -
‘I first made contact with INFANTTS at 4pm on Tuesday (outside of normal clinic hours) but I heard back from Helen almost immediately and was booked in the following day. My daughters posterior tongue tie was diagnosed and treated within minutes the following day. The advice given was amazing and I noticed an immediate improvement with feeding after the treatment. The whole process was quick and stress free. I would highly recommend INFANTTS.’
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Fiona -
‘We knew from day one that our baby boy was tongue tied but the NHS refused any treatment because he was bottle fed expressed breast milk. Midwives, Health Visitors, GP and others advised us not to proceed with any treatment and that it wouldn’t affect him. Our son is suffering from reflux and colic for the past 12 weeks and after trying absolutely everything possible (apart from medication) we decided to go ahead and book with INFANTTS. Brilliant service and communication from start to finish and a lovely follow up call to make sure that we were ok. We have a much happier baby and an instant improvement with feeding. Even in this current situation we were made to feel safe at all times. Many thanks’ X
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Abigail -
‘Was able to get an appointment very quickly, very helpful and informative. Now able to breastfeed without any pain. Thank you!’
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Tom -
‘Outstanding service and support offered by the staff at INFANTTS. The whole process was incredibly professional and safe, especially with all of the COVID19 business going on. Massive thanks to Sarah, Helen, Tom and the rest of the team for the service provided and for helping our little girl.’
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Katie -
‘Excellent. Booked in for the Saturday after calling up on Monday or Tuesday. Helen was great. Procedure done very quickly and was great as a parent to see the pictures of before and after to compare, as well as seeing as an example of what no tongue tie looks like to compare to your own child as part of ensuring you are completely informed before consenting. Highly recommend!’
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Becky -
‘Had my son’s tongue tie sorted by INFANTTS because, having been referred to the NHS clinic by the health visitor, the NHS clinic then closed due to the COVID-19 pandemic. The team at INFANTTS were amazing - took all possible precautions to keep us all safe in the pandemic, but were very willing to see us - my son was 100% tied and we had had to give up breastfeeding, and even on the bottle he leaked loads of milk and would cry in pain for hours afterwards because of how much wind he was swallowing. The procedure was so quick and easy, he barely cried, took the bottle straight away, and his latch is a million times better and he is so much more comfortable. Couldn’t recommend them enough’.
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Emma -
‘I couldn’t recommend INFANTTS enough, i was told my baby girl was tongue tied but that it may stretch itself out and not to worry, after 2 weeks of very uncomfortable and constant breastfeeding i decided i couldn’t wait 4 more weeks for an appointment on the NHS. I enquired Friday night and had an appointment Saturday afternoon, very reassuring and friendly confirming my babies 100% tongue tie. After having it done she instantly fed much better and has done ever since, best decision i’ve made for both me and baby’.
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Anna -
‘My little boy was 14 weeks when we found INFANTTS after being told by my midwife and health visitor that he didn't have tongue tie as he could stick his tongue out. He had quite a few of the signs and I knew in my gut that feeding wasn't quite right. I fortunately heard about INFANTTS through a friend who had just had her little girl's tongue tie snipped so I got I filled out their online form. Within a few of days of getting in contact we had our appointment where tongue tie was confirmed and snipped straight away. I felt the difference in his latch immediately and he is already having much more settled feeds and napping better. My husband also managed to give him a bottle of expressed milk whereas every time we'd tried previously he'd not been able to latch on at all. So, so happy that we came to you!’
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Kate -
‘Great experience! I met Sarah after I’d had several opinions in the states about my child’s tongue tie . On returning to the UK I went to see INFANTTS and was reassured by their knowledge and experience that nothing further needed to be done. I would highly recommend them. My child’s feeding problem was put down to silent reflux and after making some changes to his feeding routine things were much improved. Thank you INFANTTS.’
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Becky -
‘We managed to get a last minute appointment with Helen after our new born daughter was diagnosed with a tongue tie. It was a fraught time for us as she wasn’t feeding and it coincided with a hormonal crash for me having just given birth so I was very emotional. Sarah immediately put us both at ease. The procedure was quick and pain free - our daughter didn’t even seem to know that anything had been done. Would recommend’.
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Clare -
‘My little girl was 50% tongue tied with zero functionality so feeding her was such a traumatic experience to start with. Thanks to Sarah and the INFANTTS team she is now 10 months old and we are still going strong with our breastfeeding journey. She is on the 75th centile for her weight and is developing and progressing wonderfully.
It's been such a pleasure feeding her and I only wish you'd been around when I was feeding my little boy because his tongue tie was never fully sorted and whilst we made it to 12 months it was never completely right. I would recommend you to anyone’ xxxx
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Kirsty -
‘Excellent service, advice, and aftercare. Extremely impressed with INFANTTS. We would highly recommend. Having the procedure done has worked wonders for our son. Helen and Sarah were both very helpful, thorough and very knowledgable. Thanks again!’
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Caroline -
‘Had our little girl’s tongue tie released at 6 days old and it has made a huge difference to feeding. Sarah and her colleagues were extremely professional and helpful and we would not hesitate to recommend them -Thank you!’
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Gemma -
‘Sarah was amazing at sorting out our little boys 100% tongue tie, especially as I'm a very anxious and nervous person. She put me at ease and made the whole process as stress free as possible. Also provided excellent advice on breastfeeding and general childcare techniques which we have been using. Thanks again we would highly recommend using INFANTTS for any baby who has a tongue tie’.
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Shell -
‘After suffering with painful feeds, thrush, reflux and mastitis for 12 weeks we decided to use INFANTTS as we had still not had our NHS appointment for my sons tongue tie. We were made to feel welcome from the minute we arrived (the lady on reception, whose name i didn’t get was lovely & even made us a brew). Sarah made a detailed assessment of our sons tongue function before deciding to go ahead with the procedure. Our son didn’t seem to feel a thing (he was more upset that he had been put down) and he was feeding within seconds, which was observed and advice was given for reflux and best positioning. Whilst his latch is still not quite perfect (he has some habits to unlearn) feeding is much less painful. He is also a lot more "talkative" since and can even pull tongues at his sister- something he couldn’t do before. We are both much happier now and actually enjoying our feeding sessions.’
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Victoria -
‘Cannot thank everyone at INFANTTS enough. My son was diagnosed with a posterior tongue tie at birth. However there was a 3 week wait on the NHS to have the tongue tie cut. I knew waiting that long would ruin our breastfeeding journey. INFANTTS managed to fit us in the same day! Sarah explained the procedure fully and snipped the tongue tie. The difference in feeding was immediate! The after care provided was incredible. 4 weeks on I now have an exclusively breastfed and very happy son. Thank you!’
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Charlotte -
‘What a relief this service exists! Having waited 6 weeks for a tongue tie division with our first on the NHS and realising within 6 hours of birth that our second had one too, we had the procedure carried out at 5 days old and instantly feeding improved. Arranging the appointment was very swift, Sarah put us at ease and was very knowledgeable and informative and the follow up call completed the process well. Highly recommend!’
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Jamie -
‘Managed to fit us in very quickly. We were made aware that out baby had a posterior tongue tie. NHS wait was 8 weeks, INFANTTS were able to provide the service that we were desperate for. Very welcoming, Sarah, a very experienced Midwife performed the procedure. Our little baby didn’t feel a thing and breastfeeding has improved massively. Plenty of time at the appointment to discuss and think about everything. Even helped us with a feed straight after. Would recommend 10/10’
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Alice -
‘Thank you so much for cutting my babies tongue tie. I suffered terribly feeding with my first born due to tongue tie, so when my second was born and i was told he had one too i contacted INFANTTS straight away. They were very quick at replying and i was in with my day old newborn the same day. The tie was noticed straight away and snipped calmly and efficiently. Thank you ever so much again x’
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Jade -
‘What can I say, Sarah and the rest of the team were brilliant and I can't thank them enough! My daughter had a posterior tongue-tie and we both found feeding so distressing at times. Within moments of contacting INFANTTS and speaking to Helen we were booked in that week. Sarah and her colleague made us feel at ease from the moment we stepped in the clinic. I couldn't recommend INFANTTS enough as those distressing feeding times are long gone X.’
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Veronica -
‘Our daughter was diagnosed with a posterior tie at Whiston at 17 weeks. We called INFANTTS and were booked in for an appointment a week later. Sarah took our history and did a full clinical assessment. She agreed there was a tie and performed the division. She observed a feed and gave us general suggestions that may help.
We found the clinic and all services very professional and felt Sarah was very qualified in her role (she even identified that both my husband and I have posterior ties!).
I would highly recommend the clinic for anyone who is considering using a private provider. I am also very happy to say that all our feeding issues resolved after the division, including reflux’.
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Clare -
’After having gone through tongue-tie with our first child, it was one of the first things I checked for with my LG. I spotted the TT immediately and this was then confirmed by the midwife. The Infant Feeding team did an immediate referral to Alder Hey however I knew there would be a wait for an appointment. I was experiencing lots of nipple pain so decided to go private as I knew it would be worth the money - and it was!
We were very impressed with the quality of service and the knowledge and experience of the midwife Sarah who performed the procedure. The consultation was thorough and everything explained to us in detail. My LG has a thick, tight TT with zero functionality. Once snipped my LG latched much better. Sarah checked that baby was feeding well immediately following the procedure (which she was) and a follow up phone call within a few days to check there were no problems was appreciated.
Due to the thickness of the tie a further assessment was needed as some feeds were still problematic. A further appointment was sorted immediately when I spoke to Helen. Sarah reassessed my LG and she has been feeding even better since.
Thank you Sarah and the INFANTTS team’.
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Elaine -
‘We took our newborn baby boy here because he was tongue-tied. We were only in the room a few minutes when Sarah identified that his tongue tie was quite severe and was definitely having an impact on him. Within minutes it was snipped. Our baby gave a tiny cry and there was minimal blood for a few short seconds only. I have since recommended this service to midwives so other families know where to go if they are looking for a quick response and excellent treatment. We haven’t looked back since. Thank you!’.
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Claire -
‘A big thank you to Sarah and team for sorting our son’s severe tongue tie so quickly. The procedure was stress free and Sarah had a lot of time for us afterwards ensuring our baby was happy feeding and answering any questions we had. Would certainly recommend to anyone who has a newborn and is unable to wait for a NHS referral’.
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Claire -
‘Can’t thank Sarah and Laura enough. We had been struggling with breastfeeding. I messaged the team through the website and got a response later that day with an appointment the next day. We travelled from Lancaster. Consultation was quick and worry free. So informative and supportive with the first feed’.
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Laura -
‘We visited INFANTTS when my little boy was 4 days old as feeding was very painful and the BAMBIS team suspected a posterior tongue tie. Having struggled for months with painful feeding with my first i decided to get some help early on. I called and got an appointment the following day (I believe the NHS wait is at least 4 weeks). Sarah did a really thorough assessment and confirmed there was a small posterior tongue tie but she felt that my LO’s tongue movement was really good and she couldn’t promise resecting the tongue tie would make a difference. She observed me feeding and offered some really good advice. We decided not to have the tongue tie snipped and to see how things went, with the option to return if things didn’t improve. I’m really grateful that we weren’t pressured into having a potentially unnecessary procedure and the advice given was really helpful. Over the past week feeding has improved significantly and I’m now feeding with no pain.
Being able to see someone so quickly who had the knowledge and experience to advise and reassure was worth the fee for the assessment. Sarah gave me the confidence to persevere and I am very grateful’.
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Charlotte -
'I came across the INFANTTS team on Facebook after my GP confirmed my little boy had a slight tongue tie. However, I wasn’t offered any further assistance and I didn’t know what else to do to quickly resolve it. Helen and the team were outstanding, my query was replied to straight away and I had an appointment in less than a week. Sarah was so professional and helpful, reassuring me and offering advice on my son’s reflux as well. He had a tiny TT, but after being examined it was determined that it didn’t need snipping, as it wasn’t impacting on his functionality. I really appreciated their honesty, as they could have gone ahead and done the procedure anyway! But as Sarah quite rightly said, whilst the procedure is quick and virtually painless, they’d never do it unless it was absolutely necessary. They instead gave me some advice on reflux, which was of a huge help and Helen followed up a few days later to see how my son and I were doing. I wouldn’t hesitate to recommend them to anyone, they’re an excellent service!'
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Emma -
'Thanks so much for all of your help with my son's tongue tie. Before he had it done I was unable to breast feed as he wasn’t getting what he needed and left me really sore. Since he has had the procedure he is latching perfectly and I am able to feed him myself again! He is now sleeping and seems a much happier baby!
Thank you!'
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Amy -
'Wonderful service! My two day old baby had 100% tongue tie and experience from my first baby told me I didn't want to wait for snip. Booking process was incredibly easy, I made an appointment on Wednesday for the following day. Sarah and Laura were absolutely lovely with hormonal mummy and tongue tie snipped in about 10 seconds with no complications. My baby is now 9 days old and is within 6.5% of his birth weight exclusively breastfeeding. I am delighted.'
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Kate -
"We were referred to this practice with the confidence and reassurance from others after some trepidation about the actual procedure - no parent wants their newborn to be in any discomfort. From the minute we arrived we felt welcomed and any fear felt was elevated by the highly professional manner of the staff. The practice clearly benefits from a well experienced midwife who is not only able to perform the procedure with great care and diligence but is also able to use her understanding and know how to assist in other areas. The NHS offer a similar service, though the waiting list is long and I would doubt that the level of care and attention of what is on offer here would be undertook and reflected there. I would highly recommend this practice to others. Thank you INFANTTS!"
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Vicky -
'Highly rate INFANTTS after getting our daughters tongue tie revised at 9 weeks after struggling to get an NHS appointment. The difference in her is amazing, sleeping and feeding much better. Great to have such a valuable service in Liverpool! Thank you Sarah and Helen for all your help xx'
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Jo -
"After having gone through tongue tie with our first child, it was one of the first things I checked for in our third baby. However, I was unaware of the different types and so was surprised to hear our newborn had a suspected tongue tie. This explained why I was sore from each feed!
We’d gone through Alder Hey the first time and knew there would be a wait for an appointment. After being told we could go private and have it sorted within days, there was no contest. I knew it would be worth every penny spent - and it was!
Helen was very professional over the phone and gave us an appointment for the next morning. We were very impressed with the quality of service and the knowledge and experience of the midwife Sarah who performed the procedure. The consultation was thorough and everything explained to us in detail. It was all over within minutes and our newborn wasn’t phased in the slightest! We stayed and allowed Sarah to check that baby was feeding well immediately following the procedure (which she was) and a follow up phone call within a few days to check there were no problems was appreciated.
Thank you INFANTTS for the excellent service you are providing in Liverpool to mums and babies who really need it!!"
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Nicola -
"Excellent service, very professional and reassuring.
Sarah talked me through everything and Natalie held my baby whilst they did the procedure (my biggest worry was that I would have to hold him)
After the procedure she made sure he was feeding ok and you could notice the results instantly. We came from Lancaster and had no trouble finding the venue. Thank you so much"
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Rebecca -
"When we found out our new baby was tongue tied and it was affecting his feeding as well as causing me pain, we were very worried. After being told the NHS waiting list was 4-6 weeks we decided to find an alternative. I was recommended INFANTTS by my midwife so gave them a call and had an appointment for him the next day. Understandably I was very anxious about the whole thing but I shouldn’t have been. Sarah and Helen put us immediately at ease, they clearly knew what they were doing. George was examined beforehand and the procedure was quick. He fed straight after and we stayed until we felt comfortable that he was ok. We were given loads of good advice on latching and post procedure care and were even given after care on the phone. I would highly recommend them. He is now feeding so much better."
Claire -
What a fantastic service. We were told our little man had a moderate tongue tie, and that we probably wouldn't be able to get anything done on the NHS unless he wasn't gaining enough weight. We sought advice from INFANTTS who booked us an appointment (within a week I might add!) for them to assess and would rectify if needed. Turns out it was needed! (75% tongue tie). The ladies were absolutely amazing, so reassuring and gave us some great advise re breast feeding / bottle feeding as well. The procedure was so quick and little man didn't even cry. I breastfed straight after and could already tell the difference. Definitely worth the money paying privately and it will make such a difference long term. Thankyou so so much!! Cannot recommend this service enough ❤️
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Sadie -
I found INFANTTS online after being concerned with my little ones feeding and reflux and unsure if she had a tongue tie or not. I managed to get an appointment within a couple of days. Sarah and Laura were great, very knowledgeable and made us feel really comfortable. They immediately identified the tongue tie in my little one (and myself) the procedure was done in seconds, we even had smiles from my daughter not long after. After being so unsure and having it never noticed before it was great to have my suspicions confirmed and have something done about it. We were given feeding advice and received a follow up phone call to check up a week or so later. Can not recommend enough!
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Hollie -
I was recommended INFANTTS by a friend and I was not disappointed. Really helpful friendly staff with great advice. A lovely follow up call to see how baby is getting on which was a nice touch. Great service all round. Thank you.
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Lauren -
I honestly can’t tell you how thankful I am, my daughter feeds 100 times better now and she seems to much more settled during feeding. We were having a lot of trouble with her becoming stressed and fussing during feeds, her tongue tie was very visible and extreme so I knew this was a big contributing factor to her having problems feeding. The process was so so quick and over within seconds. She cried for no longer than 10 seconds if that then she had a feed which went so well. I will be recommending you guys
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Maggie -
‘After being told by two GPs my daughter didn’t have tongue tie and trying to battle through breastfeeding for 10 weeks I contacted INFANTTS on Monday and was given an appointment for Wednesday. The information I received while in my consultation really put me at ease. The procedure itself was over in less that a minute and my little girl fed straight after and went back to sleep. It’s only been two days since we have had the procedure done and I am already seeing the difference with her feeding. I’m so glad I found them. Would 100% recommend!
…………..Just to add to my review, I have been expressing and trying to give my little girl a bottle since 6 weeks old with very little luck. She couldn’t suck and would spray herself in milk. She just took a bottle straight away, no tongue darting everywhere or getting stressed. I’m so so pleased!! Thank you!’
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Sarah -
‘Myself and my daughter were both struggling and in pain with breast feeding due to tongue tie. After being told there was a 6-8 week wait through the NHS, we contacted Helen at INFANTTS who arranged an appointment for us within 2 days. The team at the clinic were lovely, made us feel at ease and explained everything thoroughly before doing the procedure which was over in seconds. They took time to watch baby feeding afterwards and offered advice for both breastfeeding and mastitis relief which has been a great help. Thank you so much! Highly recommended.’
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Aisha -
‘I took my daughter to INFANTTS for a consultation as none of the midwives I spoke to had listened to my concerns about her having tongue tie. Within hours of reaching out I had a reply and a date to attend the clinic. The clinic itself was very easy to find, clean and comfortable. Laura and Sarah were very welcoming and so professional at what they do. It was confirmed that my daughter had 100% tongue tie, I was then given the option to have it snipped. The separation procedure was quick and nowhere near as scary as I’d imagined! The information and advice I was given has been so helpful and I can’t thank INFANTTS enough! If you have any concerns about your baby having tongue tie - I highly recommend going through INFANTTS.’
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Sarah -
‘Fantastic service! The whole of the INFANTTS team were friendly, reassuring and professional from initial enquiry to post procedure. The procedure itself took seconds, our newborn fed immediately following treatment and the area has healed nicely. Would definitely recommend.’
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Sarah -
‘The lady on reception could put a smile on anybody’s face she is such a welcoming person, I was very nervous but she instantly calmed my nerves (Thank you) The staff are all so lovely, in my appointment I was given helpful advice and then my baby had the procedure which was over in seconds. The girls are all so kind, caring, reassuring people who made me feel much better They made my little one smile and he was still smiling after his little procedure. He has been great since and we both just want to say a massive thank you.’ xxx
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Emma -
‘My midwife team recommended I visit Helen and Sarah with my one week old due to his weight loss and suspected posterior tongue tie (latch problems and weight loss). Helen and Sarah were very professional, yet friendly and made me feel at ease straight away. Sarah spotted instantly that my son was not tongue-tied so spent the session offering feeding / general newborn advice - which has now helped solved the problems we were having. She is a clear expert, offered lots of valuable advice and reassured me on my many worries. I can't recommend them enough. Thank you Helen and Sarah!’
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Kathryn -
‘I am new to BF and was concerned that I seemed to be feeding my 10 week old all the time. This led me to contact Helen and the team at INFANTTS. We had wonderful service from start to finish. Within a few hours I had received a video call from Laura (BF specialist) who listened to my concerns and offered me some expert advice. We were booked into the clinic a few days later. Laura and Sarah were very professional and incredibly helpful. My little one didn’t need the tongue tie procedure. However, whilst at the clinic, Laura and Sarah gave me some incredibly helpful BF advice and showed me new ways of feeding that would reduce/overcome the problems we were experiencing. I left feeling much more confident and reassured that I could keep on feeding my little girl. Helen followed up to check everything went well. I can’t thank you all enough. I would highly recommend this service!’
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Leanne -
‘Had tongue tie division carried out on 15th April 2020 and couldn’t be happier with the experience and would highly recommend. The procedure was quick and painless for my 4 week old and the breastfeeding advice I received post procedure was really helpful. Had a follow up call from Helen two days later to check in which was a nice opportunity to check in and discuss babies progress. Also worth mentioning I travelled from Yorkshire due to services in my area all closed due to COVID 19. The procedures put in place in response to COVID 19 were clear and the whole experience felt very safe’.
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Joanne -
‘Can’t fault the procedure and the customer service with INFANTTS. Our daughter was diagnosed with posterior tongue tie at a breastfeeding drop-in and although we had an NHS appointment coming up we were advised that they do not revise posterior ties. She was in so much discomfort with wind from a poor latch (her tongue could not maintain the latch meaning that she was having to work hard to feed and was taking in a lot of air) and I was in pain from feeding her . I decided to contact INFANTTS straight away as my friend had used them for her little boy’s tongue tie. I contacted them while still at the breastfeeding clinic and got an immediate reply with an appointment the next day at Garston hospital. We were given advice about what to expect and what to bring. Arrived for our appointment - large free car park - and were straight in right on time. The 2 members of staff were relaxed and friendly and immediately put us at ease...well as much as possible as I was so worried at the thought of scissors in our baby’s mouth. They explained everything about the snip but I was impressed that they focussed on me too and our breastfeeding experience...not just in and out for the actual procedure. They gave useful advice and were happy to answer questions. After that, the actual snip was done so quickly, our baby didn’t even cry and I actually had to ask my husband if they’d done it! I was shown the tiny piece of gauze that had been used to dab under the tongue and there was such a small amount of blood. I fed her straight away and it instantly felt about 20% better and continues to improve as she gets used to using her tongue better. Before we knew it we were back home with a much happier baby! She now moves her tongue around more and it doesn’t look restricted when she cries. She has had longer, calmer feeds and therefore more full afterwards and having longer sleeps. I have no regrets about having her tongue tie snipped and would highly recommend INFANTTS for an efficient, thorough experience with excellent customer service.’
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Ali -
‘Great feeding advice during our assessment and tongue tie treatment from Sarah. We were booked in within a few days and offered follow up support if needed. Highly recommend.’
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Emma -
‘I couldn’t recommend INFANTTS enough, i was told my baby girl was tongue tied but that it may stretch itself out and not to worry, after 2 weeks of very uncomfortable and constant breastfeeding i decided i couldn’t wait 4 more weeks for an appointment on the NHS. I inquired Friday night and had an appointment Saturday afternoon, very reassuring and friendly confirming my babies 100% tongue tie. After having it done she instantly fed much better and has done ever since, best decision i’ve made for both me and baby.’
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Ali -
‘Great feeding advice during our assessment and tongue tie treatment from Sarah. We were booked in within a few days and offered follow up support if needed. Highly recommend.’
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Laurie -
‘Could not recommend Sarah and team enough for helping with my little girls tongue tie. I was so nervous for her to have this done but Sarah kept me so calm and it was over within seconds. So professional at their job. Now my little girl is feeding perfect. Thank you!’.
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Stephanie -
‘We were very impressed by the speed of the appointment and the kindness and the professionalism of the service. Would highly recommend this service.’
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Alice -
‘After the awful experience with my first born breastfeeding i was prepared that my second would most likely have a tongue tie too (he did). The midwife when my first was born said he only had a slight one and wouldn't affect things, clearly after feeding my second it was a huge problem. This time around feeding has been a dream, not a single pain at all! Thank you ever so much for everything you did’ ♡
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Jacob -
‘My baby had a 50% tongue tie and it was causing my wife a lot of distress. We found INFANTTS online and filled in the questionnaire. The results indicated the TT was not severe enough so we did not expect to be contacted, so when Helen called the next day it was a relief to be reassured. Luckily we managed to get an appointment the next day and after a consultation with Sarah, my baby's TT was snipped. Sarah is very knowledgeable and also offered advice for a better latch. Having the TT corrected, instead of waiting 6 weeks for an NHS appointment, was a huge relief to my wife and I. Many thanks to Helen and Sarah.’
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Josie -
‘Huge thanks to Helen and Sarah for helping our Tilly who is now feeding perfectly. The only crying done was being put back in the car seat! Would highly recommend them to anyone, really knowledgable, friendly, welcoming and very quick to respond’
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Gemma-Louise -
‘Thank you so much to Sarah and the team, you have my feeds for me and my 8wk old daughter so more relaxing. I honestly couldn’t fault any of my experience using INFANTTS. I was given an appointments for the same week . I was very nervous about the tie being cut but Sarah explained it all and made me feel at ease. They also helped entertain my little boy while all this was going on. When Sarah cut the tie it was done so quickly and stress free my baby didn’t even have time to cry. They then helped with the latch. A week later my nipples have healed, her feeding is so much better that I forget she is feeding. I honestly couldn’t recommend you all enough to people . Thank you all so much!’
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Elizabeth -
‘Can’t thank INFANTTS enough for sorting out my little ones tongue tie. He had a 75 percent tongue tie and it was really affecting his feeding. He had to be fed by syringe and struggled to feed from a bottle. The staff were lovely who dealt with us, they explained what the procedure involved and made us feel at ease. My baby is now feeding so well and is doing amazingly! Would highly recommend, thanks again!’ :)
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Liz -
‘After problems feeding from birth and eventual recognition of possible tongue tie at 12 weeks we were told an NHS referral could take up to 8 weeks, so we decided to book with Sarah and the INFANTTS team. We got our appointment the next week and it went really well. Sarah and her team were brilliant and it was a really quick procedure. Our little one was feeding happily afterwards and has done since. Would definitely recommend! Thank you!’
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Catrin -
‘Visited twice with our little boy. Had an assessment the first time and Sarah couldn’t promise that snipping the tie would solve our problems so gave us loads of things to try first and said go back if we’re still having problems. Tried everything but ended up going back a few weeks later. Tie snipped and feeding improved instantly! We’ve moved to exclusively breastfeeding within two days, and no more expressing and topping up with bottles! I’d never seen him gulp before, or poke his tongue out until after the procedure!
Sarah could have just charged us to do it the first time but really wanted to rule out everything else first.
Thank you Sarah and team for saving our breastfeeding journey!!’
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Therese -
‘Tongue-tie snipped on our 10 day old. Sarah was very professional and quickly did the division and then patiently waited for our little one to feed on both breasts to check positioning. So worth having done early so feeding gets off to a good start and little one doesn’t get into the habit of feeding badly with a tie’.
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Abbey -
’I would like to thank Sarah and her colleague for making our experience a great one. Sarah identified my LB’s tongue-tie straight away and within minutes it was done. She reassured me and gave myself and my partner great comfort and advice.
Thank you very much, my LB is now getting used to latching again and is doing this for longer and his wind has settled. Thank you very much Sarah!’
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Michelle -
‘Amazing service from the initial appointment phone call to seeing the lovely midwife today. I was informed my son was tongue-tied and this was related to his weight loss. This was such a worrying time as a new parent but seeing the midwife today it was a relaxing but professional atmosphere. We had fabulous news as he did not need the procedure after the midwife examined our son. She also showed and explained in detail which was great. Very reassuring. It is lovely to know that they didn’t just do the procedure for doing its sake and to make money. Thank you very much!!’.
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Jenny -
‘I was recommended INFANTTS by a friend. My little boy had been diagnosed with a tongue-tie in hospital after he was born. We didn’t want to wait for NHS referral as was told it was up to 12 weeks. Contacted INFANTTS and spoke to Helen on the phone who was really helpful. I was booked in the following week. Sarah was brilliant and answered all my questions and gave advice about feeding. The snip was over in a second and didn’t seem to bother my son at all. Healed well and feeding has improved. Helen followed procedure up with phone call the next week to check how he was. Would recommend INFANTTS to anyone who is looking to have this done’.
-----------------------------------------------------Alina -
‘I would highly recommend INFANTTS for assessing and treating posterior tongue tie. I contacted INFANTTS and spoke to Helen initially who took some detailed information over the phone and then we were seen the next day by Sarah who was extremely personable, knowledgeable and competent. Sarah talked us through how she would assess our daughter’s tongue- tie, how the procedure would be completed and put us at ease. Our daughter did not feel any distress and was handled with complete care. thank you Sarah!’.
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Leanne -
‘Our newborn baby girl had 100% tongue tie which was corrected by Sarah and her team.. the procedure was completely painless and completed within seconds. Our baby was in no distress, there was no blood and immediately after she was her happy little self. Big thanks to all of the team. Great to have this service available should you wish to bring the procedure forward. She is feeding really well now.
Would highly recommend to any parents who are concerned about their child's tongue tie’.-----------------------------------------------------
Fiona -
‘We had a great experience visiting Sarah and Laura last Thursday. I had been really struggling to get my daughter to latch and wanted to rule out tongue-tie. She had a minor posterior tongue tie but before doing the procedure Sarah helped me work on my latch and gave me some great tips that meant the snip wasn't required. I would highly recommend the INFANTTS service and speaking with Sarah has really helped my confidence with breastfeeding’.
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Tom -
‘Having been told that an NHS referral would take several weeks and concerned about the potential impact on feeding our newborn following identification of a tongue-tie we contacted INFANTTS after seeing them listed on the Association of Tongue-Tie Practitioners website. Helen was very helpful in ensuring that our son was seen quickly by Sarah who, after a short assessment, carried out the procedure with no fuss and no apparent discomfort. Sarah also provided some very helpful advice on feeding including some practical help with feeding techniques. Our son is now feeding well which is a great weight off our minds. I would thoroughly recommend INFANTTS to any new parent(s) in similar circumstances’.
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Rachel -
'Thank you so much to Sarah and the team. My little boy was diagnosed with a tongue tie straight after birth, it was quite significant and interfered so much with his feeding that I had to express and syringe feed only. We were waiting on an appointment with Alder Hey which was going to take another week at the earliest. I was advised about the INFANTTS team on a Thursday morning at 0930 and had an appointment with them at 1130 that day.
Travelling from Manchester we were seen very quickly, no waiting. Sarah explained all about tongue ties and why my baby needed his snipped. The procedure was quick and easy. My little boy was treated gently and with care. I didn't have to hold him still and so didn't have to watch, which I was grateful for as he is so young and I felt upset. Sarah and her team were so supportive and reassuring.
I got my son to latch that evening and he breast fed well. Thank you for a great service. Well worth paying for, to get my little boy sorted and the lactation advice given afterwards was extremely helpful.' Xx
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Stephanie -
'Contacted INFANTTS after my newborn was diagnosed with tongue tie and realised the wait for NHS was 12 weeks. Managed to get an appointment within 5 days. The service was brilliant, a really experienced midwife did the procedure which was really reassuring. Since having it done my LB is feeding much better and has allowed me to continue breast feeding. Would definitely recommend.'
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Kate -
'Our 3 week old breastfed baby wasn’t gaining weight and we were told he had a tongue. The NHS referral time was 6-8 weeks but we did our research and made an appointment with the INFANTTS clinic for 2 days later. The procedure was quick and painless, the baby didn’t feel a thing! One week on and baby has put on 10 half oz in 7 days!
We are so happy we had it done privately. If you are considering it, do not wait around for NHS.
Thank you so much, our baby will now begin to thrive.'
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Angela -
'After my 2 week old son was diagnosed with tongue tie, causing feeding problems. INFANTTS was recommended by my midwife for a correction procedure. I was very worried and extremely anxious about the procedure. But Sarah and her assistant’s experience and reassurance put me at ease, and the procedure was very quick and seemed not to cause my baby much discomfort. I was also given post procedure feeding advice, and further follow up advice from Helen. Overall, a very professional service, which I would highly recommend.
Many thanks.'
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Kate -
'The team are absolutely fantastic. It was a really quick procedure and my little boy didn't even cry. They are very supportive and gave me lots of advice on how to best feed and support my baby. I highly recommend them. Thank you so much! Xx'
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Fei -
"My LG got her tongue tie snipped at INFANTTS. We got an appointment with the tongue tie practitioner Sarah within a few hours after I contacted Helen. Sarah and her assistant were both really nice, professional, supportive and explained things clearly to us. The tongue tie was snipped straightaway and I fed my baby whose latch was instantly improved. Sarah has also offered some advices on positioning and treatment for cracked nipples. The whole experience was very positive and I highly recommend them!"
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Simone -
"When we found out our baby was tongue tied the midwives didn’t notice at first then told us he was 75% they told us the waiting list was 12weeks and could be longer so we decided to find someone privately. We had a look through a couple and decided to visit INFANTTS on our visit it was confirmed he was tongue tied but actually 100%. The procedure it’s self was very quick and clean we where made to feel very welcome and at ease with all information explained clearly nothing wasn’t any trouble and I even sat and breastfed baby after. I couldn’t recommend INFANTTS anymore they where amazing. He is feeding so much better now. Thank you so much"
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Ellie -
"After suspecting tongue tie and asking health visitor and midwife, all saying no, I rang INFANTTS. So glad I did! I messaged Helen and had a speedy response and then phone call to talk through any problems I was having feeding. Everything was done so fast and I was booked in within the week. I was so worried about my little boy having it done but really shouldn't of been. Sarah was great and it was done in a matter of seconds no tears whatsoever! Gave great tips for feeding super informative and clearly years of experience. I highly recommend and good aftercare too! Thanks again" :)
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Laura -
"After it was suggested my 5 week old son had a posterior tongue tie I approached INFANTTS. Communication from Tom and Helen was clear, concise and friendly and we were given an appointment as soon as possible which was greatly appreciated. We travelled from Llandudno in North Wales. At the appointment Sarah was refreshingly reassuring, professional and empathetic. She clearly explained and demonstrated what a tongue tie looks like in an infant and also in an adult. Although my son does not have a tongue tie we happily paid the consultation fee and received excellent advice and support from Sarah to help us continue our breastfeeding journey."
We would really appreciate your feedback on our service.
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